Sometimes you run into the issue of white screen or critical error which prevents you from accessing the website (see snip below).  While there are many reasons why this could happen but I would give you a quick tips to try in this post.  I recently encountered this issue on my website and it prevented me from accessing the “Dashboard” page of the website on WordPress.  I spent couple of days trying to understand what’s going on and debugging.  Went through couple of blog posts where people who encountered similar issues commented on checking and disabling the incompatible plugins.  Although, it would be just easier to go into the wp-content sub-directory of the wordpress folder and rename the folder plugin to something else inorder to disable all the plugins, I didn’t want to venture down that route.  I rather preferred going down the studious route of reviewing each and every plugin which are active currently on my website:

List of Active Plugins..

The list was quite big with a total of 17 active plugins which I had to go through.  At first it appeared like a daunting and labourious task but soon I realised I could make use of the “View details” option under the description column of the plugin.

“View details” option under Description Column

I hardly went through the first 5 plugins before I saw the details of the plugin Display PHP Version (last one in the picture above).  And interestingly, you could see that it’s supported only till WordPress version 6.2.5.  And there’s also a warning indicating that this plugin isn’t tested with the current version of WordPress.

Plugin which wasn’t compatible

I decided to deactivate it and give it a try to see if that was the plugin which caused the critical error.

Incompatible Plugin Deactivated

And to my pleasant surprise, the dashboard page came back alive upon reload!!.

Dashboard Back Alive!

So, if you encounter a similar problem like this then you could try these steps and see if it works.  It’s worth noting that you could only use the approach I described above if you are able to access the “Plugins” page of your website.  If you couldn’t even get through to the “Plugins” page similar to the “Dashboard” page then resorting to renaming the plugins sub-directory to something else would be the option.  And if that works then you could go to the “Plugins” page on your website and start enabling or adding one plugin at a time to ascertain which ones were creating the issue.  Feel free to try this and don’t forget to leave comments and feedback!

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Error happened.